Terms & conditions

Payment Policy

A €50 non-refundable deposit is required to confirm your booking. Payment for the balance of your booking is to be made at least 5 business days before your booking date. Payment can be made through our website (pay now), Revolut or you can pay in cash on the day of the party. If you choose to pay in cash please let us know at the time of booking. Cash payments must be paid to the Game Host before the party can start.

Cancellation

The party booker reserves the right to cancel the booking at any time during the booking process. However, bookings that are cancelled will incur some cancellation fees.
€50 non-refundable deposit – this will be retained. If the decision to cancel the party is due to exceptional circumstances such as but not limited to extreme weather, severe illness or bereavement, Player 1 Gaming Van will review its cancellation policy and where possible will attempt to rearrange the party for another date or offer a full or partial refund. All cancellations must be emailed to info@player1gamingvan.ie. We are unable to action any cancellations made over the phone without written consent being provided by the initial party booker.
Player 1 Gaming Van reserves the right to cancel any booking taken at any stage up to the time of the event due to circumstances out of our control such as extremely bad weather, staff illness or any unsolvable technical issues. If an alternative date is not achievable then all deposits and/or final balances paid will be refunded in full without delay. We reserve the right to abandon any event upon arrival if we can not park safely or access the proposed space safely or without your assistance. In this event, no refunds will be made of any amount.

Travel Surcharge

While we are happy to travel to your event, a travel surcharge of 90c per kilometre plus toll fees (excluding the M50) will apply outside of a 40km radius from our location. We are based in Celbridge, Co. Kildare.

Food & Drink:

Player 1 Gaming Van does not allow any food or drinks to be brought on or consumed within the gaming van.

Liability

In the event of traffic or other circumstances beyond our control preventing us from being able to fulfil your booking, our liability shall be limited to a refund of any payment made about the contracted event. A pro rata reduction in the Player 1 Gaming Van hire fee will be paid in the event of a delayed start only if you fail to receive the full-time you paid for. No further compensation will be paid irrespective of any loss of earnings. Depending on the situation we will also offer to exchange the booking for another date.

Unforeseen Circumstances

In circumstances such as serious illness, severe weather or any other circumstance which would subject us to danger we reserve the right to cancel, alter or delay your booking. We will inform you of any such issue as soon as possible and offer alternative arrangements.

Safety of Participants

We reserve the right to send away any person who in our judgement is found to be unmanageable or a danger to the safety or enjoyment of others. In this event, no refund will be given to said individual(s) nor to the party in cases where this leads to a cancellation of the booking. For the comfort, health and safety of all concerned, there will be no smoking during any of the activities. We will accept no liability for problems arising from failure to accept and/or respond to the authority and instructions of the appointed Gaming Host.

Damages

In the event of any damages caused by participants to the Player 1 Gaming Van or our equipment, except by fair wear and tear, the client will be charged the full for the repair or replacement of the damaged equipment. Any damages must be reported immediately to the Gaming Host.
Under no circumstances can we be held responsible for any damage to the driveway or grounds that is considered to be caused by our vehicle, crew or partygoers. It is the event organiser’s responsibility to ensure the grounds are suitable to support our Gaming Van and where unsure you should seek advice from a qualified person.

Event Information

All information given in any literature produced by or on behalf of GameVan.ie is given in good faith and is intended as a guide to services available and may be altered without notice to suit differing seasonal or other conditions. All information is correct at the time of going to press.

Photography

During the event, we may take some photographs for our website. If this is not acceptable please make sure the Gaming Host is aware of your request. You are welcome to take your photographs of the event. The event organiser is wholly responsible for gaining any necessary permission from third parties (eg. other parents) for photographs to be taken of event attendants. Any material published that you are unhappy with will be removed upon request.

Age Appropriate Gaming

It is the client’s responsibility to ensure that parental consent is obtained from all parents/guardians of party guests to play age-related games.

Complaints Procedure

If you have a complaint during your booking please make it directly to our Gaming Host, who will do their utmost to resolve the matter immediately. In the event of you not being satisfied with their response please make your complaint in writing to info@player1gamingvan.ie within 14 days of your booking date. Your feedback is important to us and will be treated as such.

Insurance

Player 1 Gaming Van is covered by all relevant insurances.

Parking Requirements

It is the responsibility of the persons booking the Gaming Van to ensure it has a place to park that meets the requirements below. Failure to do so will result in the cancellation of the event. Please contact us if you are unsure.

Please ensure your location satisfies the below requirements before booking the Gaming Van:

Requirements
Parking space of approximately two and a half car spaces in length
A clearing at the rear of the van for passengers to board safely
Access to a nearby standard plug socket
Space to access the location without causing damage to the van or its surroundings
Restrictions
Cannot be parked on yellow lines
Cannot be parked on a severe slope
Cannot be blocking any footpaths or access to footpaths
Cannot be parked where it is at risk of being issued with a penalty
Cannot be parked on a junction or anywhere where it could prove an obstruction to other traffic
If any fees are to be paid for parking this must be covered by the persons booking the Gaming Van
Any extension lead used must not cause a hazard to passing road users or members of the public.